Can you move Starlink to a new address? What changes

The move is one change in your account

Starlink's help page Service Plan Changes, checked November 2026, asks "Can I use my Residential service at a different address?" and answers "Yes, but you must first update your service address on your account, as Residential service is tied to the registered service address."

In the US, you make that update in your Starlink account or in the Starlink app. The steps are on Starlink's US help page How do I change my service address?, checked November 2026. Three lines on that page say who the change is for and how it behaves:

• Which plans: "The following instructions do not apply to users with Roam and Maritime service plans."
• With more than one kit: "Customers with multiple Starlink Kits may update the service address for one kit without impacting the service addresses of their other kits."
• How soon it shows: the page says to allow up to 15 to 30 minutes for your account to reflect the change.

When to make the change follows from what it does at the old address, which is the next section.

What changes when you update the address

Service at the old address stops. Starlink's US help page How do I change my service address?, checked November 2026, says "Updating your service address will disable service at your previous location, and returning to that address may not be possible." That is why the change is made when you move, not earlier.

Starlink ties its guarantee of service to the address on your account. The same US page says "Starlink service is only guaranteed at the service address listed on your account." and "Using your Starlink equipment outside of its assigned service area may result in loss of connectivity or reduced performance."

On price, the same US page says "Pricing for US Residential service plans varies by region." Its next line is about Regional Savings: if you get Regional Savings and move to a region that isn't eligible, you lose them and pay the full price. In the page's words, those customers "will have those savings removed and will be billed the full, original amount". The sold-out page has what Starlink's pages say about Regional Savings.

The new address has to be in the same country you signed up in. That line is further down.

If the new address is at capacity

An address change can fail. Starlink's US help page How do I change my service address?, checked November 2026, under "If the Address Change Is Unsuccessful", says "The requested location may be at capacity or not yet active for service." Starlink's help page Additional FAQs - Service Plans, checked the same month, answering "I am unable to update my address.", says "If you are trying to update your service address and are unable to, it could be because that area is currently at capacity." What Starlink's pages say about a location at capacity is on the sold-out page.

Starlink's help pages name two routes when that happens.

Route one is a Roam plan. The US address-change page says "If you require service outside your designated service address, you may consider switching to a Roam plan." Starlink's help page What are the Residential plans?, checked November 2026, answering "Can I use my Residential service at a different address?", says "Residential service is intended for use at the registered service address in your account.", "Residential service does not support roaming." and "A roam plan is required to use the service at a different address or while traveling." Changing to a Roam plan is a plan change, and the changing plans page has when one takes effect and what it can cost.

Route two is the waitlist. Additional FAQs - Service Plans says "If your area is at capacity, you can place a deposit to reserve your spot on the waitlist and receive a notification as soon as service becomes available again." It gives no estimate of the wait: "we cannot provide an estimated timeframe for service availability".

Starlink's help page How do I reactivate service?, checked November 2026, has two sentences on capacity that stand beside the lines above. They are about resuming Residential service after cancelling or after Standby Mode, not about changing a service address: "The ability to reactivate Residential service after cancelling or using Standby Mode is dependent on capacity in the area." and "there are currently no sold-out regions in the United States, meaning US-based customers can resume Residential service without delay". This page sets them beside the address-change lines and doesn't reconcile the two.

One more line is about activating a kit, not moving one. Starlink's help page How do I activate my Starlink?, checked November 2026, says "Standard and Priority plans cannot be activated in capacity-limited areas." and "If there is no capacity in the area, there will be an option to activate with a Roam service plan."

What a move can cost

Starlink's pages name charges that a change of service address can bring. Each is below in its source's words. This page gives no amounts.

Starlink's help page What is a demand surcharge?, checked November 2026, lists "Changing service address to a high-demand area" and "Moving between service addresses" among the cases where a demand surcharge applies. For a change of service address, the page gives three cases:

• From a high-demand area to another high-demand area: "The demand surcharge will be prorated. Any previously paid surcharge for that specific service line will be credited toward the new location’s surcharge, and you may only pay the difference if applicable."
• From a high-demand area to an area that isn't high-demand: "No additional surcharge will apply at the time of the move."
• From an area that isn't high-demand to a high-demand area: "A new demand surcharge may be required based on current network capacity."

The same page has three more lines for a move:

• A move back: "If you move your service back to a previous address in the future, a demand surcharge may apply depending on network demand at that time. This is uncommon but may occur if availability has changed."
• A change made by mistake: the page says a demand surcharge charged after you changed your service address into a high-demand area "is valid and cannot be waived", and adds "This includes service address changes made by mistake."
• Several service lines: "If you have multiple service lines on one account, moving one line does not affect surcharges tied to other service lines."

The page also says "Pricing, availability, and surcharge amounts may change based on network capacity and regional demand." What sets the surcharge is on the sold-out page.

On the activation charge, Starlink's help page What is an 'Activation Charge'?, checked November 2026, says "If you change your service address or service plan at a later date, you may be charged the activation charge." The activation fee page sets the charges after a change side by side.

Under a Service Commitment, the "Change Fee" clause of Starlink's US Terms of Service, in the version published August 2026, lists "changing your service address" among the actions that bring the fee during the Commitment Period. The contract page has the fee's amounts and where Starlink's pages disagree on them.

The Regional Savings line is above.

Moving to another country

Starlink's US help page How do I change my service address?, checked November 2026, says "Your new service address must be located within the same country used during your initial account signup." This page is about a move to a new US address. Other countries' rules aren't covered here.

What this page doesn't cover

• Roam and Maritime plans. Starlink's US address-change page says its instructions don't apply to them.
• Other countries' rules, beyond the same-country line above.
• Switching to Starlink when you move house. The page on leaving a wired ISP is written for that reader.
• Mounting the dish at the new place. The installation page covers it.
• Passing a kit to someone else.
• The screens and steps in your Starlink account.
• The amount of any charge.